October 1, 2016
Written by Maximus Peperkamp, M.S. Verbal Engineer
Dear Reader,
Anyone anywhere in the world in conversation with another
human being can observe there are only two ways in which we talk: Sound Verbal
Behavior (SVB) or in Noxious Verbal Behavior (NVB). There is no need to search
for uniformity, for order or for lawful relations among these naturally
occurring events. In any conversation there will be speakers who speak with listeners, who then take turns with
these speakers or there will be speakers, who speak at listeners, who don’t take turns with these speakers, who are
only supposed to do as they are told.
In SVB speakers and listeners experience that they are one,
but in NVB, speakers and listeners struggle with one another as they are moving
apart. Only if we take a listener’s perspective of the speaker, only if we as
listeners observe and evaluate the tone of the speaker’s voice, will we be able
to take note of these universal response classes.
We couldn’t be effective in our spoken communication as long
as we haven’t identified the homogeneity of these two crucially important vocal
verbal patterns. It is not because of
NVB that human relationship is deeply troubled, it is because as we don’t
recognize the difference between SVB and NVB that we constantly mistake one for
the other.
A genuine science of spoken communication has seemed impossible
to achieve as we keep mistaking NVB for SVB. However, once we, as listeners, acknowledge
these mutually exclusive ways of speaking, we understand why and when, we, as
speakers, were either able or unable to speak with these speakers. The SVB/NVB
distinction explains why listeners become speakers who speak with or who speak at listeners.
The listener’s experience of our spoken communication will be
altered by the SVB/NVB distinction. As listeners we will be able to trust what
we hear and no longer deny what we hear. We have experienced a great deal of
trouble as we couldn’t be true to what we heard. People make a big deal about
being heard by others, but don’t realize the real issue is that we hear
ourselves, that we listen to ourselves while we speak.
We listen to ourselves while we speak only in SVB, but not in
NVB. In NVB we are not even allowed to listen to ourselves as we are forced to
listen to others. This is the reason why there are so many problems in the
world; NVB keeps tearing us apart and only SVB can connect us.
The SVB/NVB distinction brings us a new understanding. As we
have not viewed our communication and psychological problems from this level of
analysis we were unable to solve them. Moreover, as our attempts to solve our problems
have failed over and over again, our rates of NVB have increased and our rates
of SVB have decreased.
We all know what SVB is when we have it, but we have lost hope
in the increase of SVB. All of this is because we assume relations between
events which do not exist, which are
forcefully imposed on our reality. Rather than learning about and implementing
scientific rules, we apply a model of spoken communication that is based on the
fiction that each individual is causing his or her own behavior. This model had
disastrous consequences and is maintained by our forceful way of talking: NVB.
We cannot contemplate our way out of our communication
problems and SVB is the only way in which we can effectively deal with each
other as turn-taking speakers and listeners. Predictions rooted in our
ignorance about NVB will only create more NVB, while predictions rooted in our experience
of and understanding about SVB reliably create more SVB.
Only SVB allows us to prepare ourselves and each other for
more SVB. As we know how to set the stage for it, we will achieve more SVB and we
will control the conversation which is going to happen in the future. There is
nothing magic or idealistic about this, it is beautiful science.