RE: Response to two papers by Per Holth that were published in the
European Journal of Behavior Analysis: 1) “What is a problem? Theoretical
conceptions and methodological approaches to the study of problem solving”
(2008) and 2) “Different sciences as answers to different Why Questions”
(2013).
June 17, 2014
Chico, California, USA
Dear Per,
I have, of course, read the paper you send to me. Thank you very much for that.
Before I read that paper, I had already read the one on problem solving to
which I will also respond. I just got done staining the fence of my yard and I
turned on the TV to watch the World Cup Soccer match between Algeria and
Belgium. I will start on my new full time job next week and I have for the
first time in years a week off. In this new job I will support individuals who are
released from prison back in society, an interesting assignment for a
behaviorist, since these are different environments requiring different
behavior repertoires.
I will be teaching classes to stimulate ex-convicts to maintain positive family
relations, find employment and cope with a variety of mental health issues. I
tell you about this so that you can get a sense of what I do. In my previous two part-time jobs I was a mental
health worker at a group home for mentally ill clients and a psychology
instructor at the local college. To pay the bills, I will continue teaching an evening
class in addition to my new job.
You are probably too busy to read all this, but I am pretty sure you will
make time, because not that many people write a response to your papers to
begin with, let alone a response like mine. I don’t mind writing to people from
whom I got a lousy response (like yours) or no reaction at all. I am used to it
and I have come to expect it. Rarely do I get in touch with someone who is willing
to speak about what they have written. Since that does happen, however, I am intermittently
reinforced and I keep trying until someone is available. Behaviorists who
respond by talking with me find that we have a lot in common.
Before I will go into responding to your two
papers, I want to thank you for how you have already contributed to my work.
Your stern opinion informs me about the punitive historical contingencies that
must have shaped most of your authoritarian behavior. I am quite familiar with the
rigidity which speaks from your writings. I recognize in its forcefulness the
establishing operation, which in my case set the stage for the exploration of reinforcing
effects afforded by the knowledge of behaviorism. It is uncommon for scholars to responds to each other
personally, but that is what I am into. Perhaps you can one day do
the same with me?
To me, you are just another person and I
talk with you in this writing, because you don’t want to speak with me. Although
you may be put off by this, I am sure you can handle it, because you have
already proven to be well-practiced in dismissing what someone else says. People
like you miss out on the acknowledgment which they have worked
so hard to obtain. Just as Skinner made something available that wasn’t there, I
too make something available which wasn’t there. By doing so, I extend
Skinner’s as well as your view. I say this as a fact which is confirmed by
virtually everyone I have ever worked with.
I shall shortly turn to your paper about
problem solving. Probably, it helps me more to respond to you in writing than
in a conversation. Focusing on these written words forces me to make sense of
what I am saying. In spoken communication we seem to be constantly
struggling and disagreeing with each other about “What is the problem?” How can we even begin
to solve problems of spoken communication if we can’t even agree on what the
problem is? Defining the problem certainly is in itself also a problem. In fact,
defining the problem is the problem.
If, during our spoken communication, we can
leave our problems undefined, we can explore what a communication is like that is without
problems. To achieve Sound Verbal Behavior (SVB) is something we are not
used to. We are conditioned by a spoken communication in which we struggle to define
the problem. Such a communication is called Noxious Verbal Behavior (NVB) for no
other reason than that it just sounds terrible. The voices of the speakers who are involved in NVB
grab, stab, choke, punch, push, tear, pull, drain, irritate, hurt, coerce and
threaten.
Defining the problem is, of course, never itself
the problem, but the struggle to define the problem, while we speak, is definitely
a big problem, which prevents us from seeing how we each, depending on our own
unique behavioral history, define the problem very differently. In our written
treatises it becomes more difficult to decipher that our different theoretical
writings are, more often than we are capable of recognizing, a function of NVB,
in which the struggle and demand for attention is audible in the sound of the voices of
those who do all the talking.
Defining the problem in writing is not the
same as defining the problem while speaking. As stated by this writer in previous writings, written versions of the problem of spoken communication did
not and could not advance human relationship. It is only a different kind of
spoken communication which will do that. To have SVB, we must talk and stop
predetermining what is said by what was written. Only during SVB can we change
and talk spontaneously.
Now that this author has made these
preliminary remarks, he is ready to give his response to the paper “What is the
problem? Theoretical conceptions and methodological approaches to the study of
problem solving.” What this paper describes very well is how we have come up with
all sorts of problems (Duncker’s candle problem, string problems of the Maier
type, Luchin’s water jar problem, Tower of Hanoi problems, and Missionary and
Cannibals problems), which, since they don’t describe our communication
problem, lack ecological validity. If it is our goal, however, to “develop
structural classes that correspond to functional classes of problems” the
distinction between SVB and NVB makes perfect sense.
Since SVB is a function of
bi-directional spoken communication in which the speaker can become the
listener and the listener can become the speaker, since NVB is a
function of uni-directional coercion, which prevents spoken communication,
because it doesn’t stimulate the speaker to become a listener and it prevents
the listener from becoming a speaker, the SVB-NVB distinction is closer to the
facts of real life and explains what happens in everyday human interaction with verbal acrobatics, theoretical, methodological or on any other level. This is where the verbal rubber hits the nonverbal road. Since
only “real-life problems are considered to occur in a meaningful context and perceived as worth solving” we should aim to empirically recreate these contexts.
By going back and forth between SVB and NVB, we experience novelty in the
former, but we get totally stuck in the latter.
This author feels grateful to Holth for retrieving
Skinner’s (1966) words: “behavior which solves a problem is
distinguished by the fact that it changes another part of the solver’s behavior
and is reinforced when it does.“ This is
exactly what people who achieve SVB have repeatedly described. Since they are
not only describing the novelty, but are also actually experiencing it, people who listen to them and speak with them,
reinforce these new behaviors, because they too experience this self-evident
improvement. While they see “that it changes another part of the solver’s
behavior” they also realize that it changes a part of their own NVB behavior in
which they are no longer stuck.
Thanks to Holth, this author also read the following
quote which illustrates how Skinner himself (1966) viewed the basic processes
in the analysis of problem solving; “Since there is probably no behavioral
process which is not relevant to the solving of some problem, an exhaustive
analysis of techniques would coincide with an analysis of behavior as a whole.”
That Holth, and many others, who are conditioned by NVB, only seem to be able
to consider a problem “unless some sort
of obstacle arises” contrasts with Skinner (1988), who matter-of-factly stated “there are
easy problems and there are hard ones, and they are both problems.”
Unlike SVB-Skinner,
NVB-Holth requires “a consideration of what characterizes a minimal problem,
because problem solving would otherwise actually coincide with the whole field
of operant behavior.” (!?) Even
prominent behaviorists such as NVB-Donahoe and NVB-Palmer (1994) needed more
rather than less of a problem and subsequently included into their
definition “the requirement that a solution must be possible for the
subject.” Since Hayes (1978) had already
come up with the observation that there are occasionally “problems for which
there is no solution, although proving that there is no solution is sometimes
then itself the solution”, inclusion of the capability of solving the
problem did not solve the problem of how to define the problem and so the issue
of “novelty” was brought by Saugstad (1977). Although “novelty” was initially
meant to help define problem solving, the problem had now become how to define
“novelty.”
What Skinner said about the analysis of
problem solving is still a problem. If
behaviorists were more pragmatic, they would already agree “there is probably no
behavioral process which is not relevant to problem solving.“ Moreover, the “analysis
of behavior as a whole” is, of course, especially a communication problem. If
this problem was solved, then other problems would find a solution. However, many years
went by and many papers were written. More was written, but nothing more was said
about “novelty.” If more had been said, it would have been written. But, basically, what had
already been said was said again. Many papers were written in which what was
said was simply restated by different authors.
Nowhere is it more painfully clear that we
are having the same old stupid, blunt conversation in which nothing new is added than
in our everyday communication. Although he defined verbal behavior as
behavior that is mediated by others, even Skinner (1935) thought it was “very
difficult to find stimuli and responses which maintain precisely the same
properties upon two successive occasions.” Skinner’s voice had a
certain tone and rhythm, which are interesting, because, like this author, he was
able to produce behaviorism, that is “stimuli and responses which
maintain precisely the same properties upon [many more than] two successive
occasions.”
Since his unusual speech was of course a
function of his radical behaviorism, his important book “Verbal Behavior”
(1957) shouldn’t be considered as a descriptive or theoretical work. The amount of experimental work that preceded the writing and publication of
“Verbal Behavior”, should have made behaviorists more
confident that this book was indeed, as he himself had said, his most important
work. “In accord with Skinner’s work” Catania (1973) noticed that “the operant
grew out of a correlation between two response classes, one descriptive and one
functional.”
SVB involves both descriptive and
functional classes. This author believes that Skinner unknowingly embarked
on SVB. Skinner was so innovative because his work was precisely about “the
lines of fracture along which new instances actually emerge in the repertoires
of organisms in the absence of intermediate behavioral events.” Although it may
sound audacious, this is exactly what happens when people engage in SVB. The
proof is in the pudding.
In conclusion, this writer will now briefly
comment on the “few things” which, according to Holth “will have to be
seriously considered.” One wonders how many people have actually read his final
recommendations? This writer is certainly one of them. 1) “The common finding
that people learn more from positive instances than from negative ones, even
when they are equally ‘informative’ [certainly] poses a particular problem for
information processing theories” but, it also raises questions about what has
taken behaviorists so long to hone in on what is actually involved in talking about these positive instances from which people learn more? This is a reference to SVB. Let’s forget about the so-called “informative value of
stimuli” because it is the reinforcing value of SVB stimuli that “needs to be
considered.” 2) Also, the interpretation of imaging, image tracing and mental
rotation can occur “in the absence of the thing seen” (Skinner, 1974) because “nothing
is ever seen covertly which has not already been seen overtly at least in
fragmentary form.” We have already had SVB every time we were with a friend, when we
were safe and when we could be our genuine selves in our communication with
others. If anything went right at all in
our upbringing, if there was any love, affection, care and bonding, we have
already heard and seen SVB, so we don’t need to imagine it. 3) Regarding to the
“interpretation of introspective data and verbal protocols” it is obvious that
“awareness of private events depends on some sort of correspondence between
private and public events – accessible to the verbal community.” How else then
by talking with each other are we to know about all of this? However, the
aforementioned correspondence is only there during SVB, but not in NVB, because in SVB
our public speech includes our private speech, but in NVB our private speech is
excluded from our public speech. Moreover, since SVB public speech results in
SVB private speech and NVB public speech results in NVB private speech, we now
have a more objective way of dealing with our so-called subjective experiences.
Surely “this is actually an exciting view, because it suggests that the covert
actions performed during problem solving, for instance, can be taught at the
overt level.” In other words, we can talk about them. 4) As for the
“reinterpretation of ‘cognitive’ findings” in terms of verbal behavior it is, in
the absence of SVB, still not clear at all, in spite of the “impressive bodies
of research on complex stimulus control, multiple exemplar training,
rule-governed and contingency-shaped behavior” what are the “characteristics of
‘expert behavior’ of variables that influence transfer of problem solving
skills across tasks.” No matter how parsimonious the behavioral formulations are,
“transfer” depends on how things are presented. Behaviorism continues to be
neglected because in NVB powerful nonverbal stimuli take the listener’s
attention away from “the basic knowledge of behavioral principles.”
This writer will now respond to the paper
“Different Sciences as Answers to Different Why Questions.” If one can read
between the lines, one realizes that the abstract is telling the reader
that the title for this paper might as well have been: “One Last Swing With My
Club” or, perhaps; “One Last Hair to Split” or simply
“Channeling Skinner.” People have lived and died to defend theories and Holth sounds like a worn out warrior. The paper is obviously aimed at the
enemies of behaviorism, who probably never read this and its tone is punitive
and boring. Of course, criticism like this can be put aside as an hominem
attack. However, when one considers that anyone, who addresses the verbal
behavior of someone who is stuck in a particular repertoire, can be accused and
dismissed this way, one may pause and think perhaps there is a need for a more
personal approach to science, so that we can shine the light on the
scientist’s ability to barricade him or herself.
Let’s be clear: neither behavioral nor
cognitive explanations have anything to “say” about “the internal workings of
organisms.” Only organisms themselves, people, individuals, scientists, have
something to say, but theories don’t talk. The idea that theories exist
without our way of talking is ludicrous. It is not unusual that even experts like Holth, although they are writing papers about category
mistakes, get carried away. The question why this happens
remains unanswered. We have not yet talked constructively about the fact
that “different types of explanations correspond to different Why questions”
because we don’t realize at all that our over-emphasis on the verbal
disconnects us from the nonverbal. (Yes, reread!)
SVB is inclusive, but NVB is exclusive.
While in the former communicators will be able to have the conversation in
which “different types of explanations lead to a recognition of different
research areas as separate fields of inquiry”, in the latter they will
inadvertently keep focusing their attention on “the different types of
explanations as if they were answers to the same Why question.”
The aforementioned is similar to what has
been described in social psychology as the ‘fundamental attribution error’. What
should interest behaviorists is Why this error is still made - even by them - even
when people know that they are making it? With regard to others (cognitivists),
we (behaviorists), in spite of our knowledge of behaviorism, still have the
same tendency as everyone else to place an emphasis on internal characteristics
to explain their behavior instead of considering the external, environmental
factors. Yet, when it comes to our own behavior, we are more likely to take
situational factors into consideration.
The ‘fundamental attribution error’ makes
total sense in the light of the fact that each of us only individually has
access to that part of the universe which is within our own skin. As whole
organisms, we always find ourselves in a situation, but when we see or hear
others, because we have limited or no access to their private events, we see them
as separate from the environment. Thus, it is only the quality of our interaction that will determine
whether this error will be dissolved.
This author, who has given hundreds of
seminars about the distinction between
SVB and NVB, disagrees with Skinner’s reasons Why “the general
acceptance of the science of behavior as psychology” is still blocked. Instead of his
“formidable obstacles” : “1)Humanistic psychology, 2) psychotherapy and 3)
cognitive psychology”, which draw our attention to matters ‘outside of
ourselves’, this author suggests three reasons Why communicators don’t listen
to themselves while they speak and thus lose touch with themselves and with
each other.
We continue to maintain NVB because we
don’t listen to ourselves while we speak. In each seminar, this author
demonstrates the three reasons Why we don’t listen to ourselves while we speak, by
putting three pins on a gong. With the pins on the gong, the sound of the gong
becomes muffled. Without the pins on the gong, the gong sounds resonant. The
gong is used to help people tune into their own voice. When participants hear
the gong, they are, without any practice, able to emulate its sound with their
voice. Their relaxed, peaceful voice allows them to effortlessly produce SVB.
Similar to the change of the sound of the gong, once the pins are on it, is the
change in the sound of our voice, once our speech is a function of three
specific habits, which cause us to produce NVB.
To produce SVB speakers must continue to
listen to themselves while they speak. However, as soon as they are 1) Fixating
on the verbal, 2) Becoming outward oriented and 3) Struggling for attention, they
produce NVB again. The ‘pins on the gong’ need further explanation. When we 1)
Fixate on the verbal, we disconnect from our environment, the nonverbal. In the
most immediate sense, our environment is of course our own body and thus our verbal
fixation makes us disembody our spoken communication. Consequently, there is no
alignment between our verbal and nonverbal expressions. We communicate
unconsciously because we disconnect from our nonverbal experience in the moment that we speak.
Our sound is in the here and now and our listening brings us in the here and
now as well. When we 2) become outward oriented, we only want others to listen
to us. Outward-oriented listeners are trying to listen to others, but they are
not listening to themselves. Due to the ubiquity of NVB, our ears are
conditioned to listen to others and only SVB can stimulate us to listening to ourselves.
Outward-oriented speakers are trying to control their environment and their speech
is an attempt to dominate the listener. No matter whether others are listening
to us, whether they obey, conform, take ‘a therapeutic stance’, practice ‘nonviolent communication’ or Buddhist forms of ‘kindness’, we are
not listening to ourselves unless an expert, someone, who knows about the
importance of self-listening, is modeling it for us. When we 3) struggle for attention, communication is
alternatively a function of different stimuli. Struggle, so apparent in most of
our communication, manifests itself in different dichotomies: attention vs
distraction, me vs you, private speech vs public speech, verbal vs nonverbal,
descriptive classes vs functional classes, this topic vs that topic, cause vs
effect, this theory vs that theory, oppressor vs oppressed, abuser vs abused,
enabled vs enabler, and, speaker vs listener.
When we engage in SVB, we listen to ourselves while
we speak and we find that self-listening includes listening to others. By
contrast, in NVB, which is based on outward orientation, our listening to
others excludes self-listening. In NVB, we speak at each other and this is
audible in the way we sound. In SVB we speak with each other and our sound is
totally different. This sound also indicates that in SVB we are listening to
ourselves. In SVB, self-listening makes possible the inclusion of our private
speech into our public speech. In SVB, attention for and expression of
the sensations we perceive within our own skin, opens us to our environment
and to others who are in it. Thus, during SVB, inwardness enhances outwardness.
However, in NVB our outwardness prevents and disconnects from our inwardness.
Also, in SVB, attention to the nonverbal makes us more verbal, but in NVB,
fixation on the verbal disconnects us from the nonverbal. When verbal and
nonverbal are not aligned, the nonverbal will distract us from the verbal. In other words, our fixation on the verbal
makes us more and more nonverbal.
The above described phenomena are the
reason Why there is not yet any “general acceptance of the science of behavior in
psychology.” When behaviorist learn about the SVB/NVB distinction, many positive effects will occur. The schism between behavioral and cognitive
psychologies is unacceptable. Holth writes that “in spite of all the exchanges,
with arguments and counterarguments, its hard to find, even a single instance,
in which a behavioral analyst has been convinced by the arguments, or even the
[so-called] empirical ‘evidence’ of cognitivists, or visa versa.” The “numerous
debates” were always based on NVB. We would have found common ground if there was SVB,
but there wasn’t any SVB. Those who claim that we are dealing with
“incommensurable conceptual frameworks” (Dougher, 1995) or “world hypotheses”
(Hayes, Hayes & Reese, 1988), are ignorant, arrogant scientists, who will never engage in SVB.
If we are scientific, we must admit that all knowledge
is somehow be connected. If these connections cannot be not made, something is
wrong with our way of communicating. Why do we communicate in ways which keep
us entrenched in our trenches? If what we say is verifiable, this should not be the
case. Holth’s differentiation of different Why questions is necessary, but not
sufficient. As long as we are communicating in NVB “understanding and respect
across perspectives” is a pipe dream. Why don't we have SVB and why do we have NVB, is the question
we should be asking.
When we have SVB, we are communicating and
reciprocating each other, but when we have NVB, we are NOT communicating, we are pretending to be
communicating. In NVB, we are NOT communicating, we are coercing, dominating, intimidating,
manipulating, exploiting, frightening, antagonizing and humiliating each other.
Holth’s Why questions, which are a function of “different conceptual
frameworks”, are not asked in NVB. In NVB we are predetermined and we basically say the same things over and over again. When it
comes to how we behave verbally, there is no difference between a person’s
religious belief, political view, favorite hobby or preferred scientific theory,
because they all determine NVB. We have accepted this as a given, but it can be
changed and it must be changed. It changes during SVB.
Unlike mentalistic explanations, SVB and
NVB can serve a “useful role in adding to the independent variables in an
experimental analysis of behavior.” The dependent variable, the communication,
is a function of two independent variables: Voice 1, which produces NVB, and
Voice 2, which produces SVB. We cannot get to Voice 2 without first getting to
Voice 1, which has to be stopped.. Only when we realize that we produce Voice 1, we have the
opportunity to change to Voice 2. Why did we produce Voice 1? We don’t
count, we are ignored, neglected, disrespected, abandoned, we are not listened
to, we are not allowed to speak and we are punished. This makes us tense, angry, sad, jealous,
tired, stressed or afraid. In other words, our so-called communication, NVB,
is based on negative emotions.
And, Why do we produce Voice 2? In SVB we feel
positive emotions, because we are listened to, understood, affirmed, supported,
reinforced, validated, bonded, reciprocated, safe, empowered and peaceful. To
reiterate: NVB is our common communication, is based on the expression,
exploitation and perpetuation of our negative emotions, but SVB is healthy,
happy, wholesome, sensitive, authentic, open, creative interaction, because we
express and enjoy our positive emotions. In SVB we can have many arguments and
confrontations, but in NVB there cannot be any real argument or confrontation. In NVB
people just pretend to be communicating.
The
only relevant Why question for behaviorists to ask is Why is there so much more
“production history” for NVB than for SVB? Why is human relationship and spoken
communication more based on negative emotions than on positive emotions? And,
Why haven’t changes in the variables that are “essential in all types of
practical applications in the form of teaching, therapy and prevention efforts”
not made as much as a dent in how human beings get along with each other? Why
has our communication not improved? Why haven’t behaviorists addressed the
“historical contingencies” from which SVB and NVB arise? Why is “effective action” demanding a change in the
way in which we communicate?
The “serious illusion” pointed out by Holth
that different Why questions can be answers to the same Why question, is
maintained by NVB. Only during SVB will we be able to find out our Why
questions have to do with “different perspectives” but these are NOT the same as “different
sciences.” In NVB we keep fighting over different answers to different
questions, but in SVB we become scientific about talking, because we are taking
an environmental perspective. Without that we are NOT communicating. In SVB we are each other’s environment;
we influence others and we are influenced by them. Rather than only publishing
papers, scientists should be required to talk about their science with
scientists from their own and other disciplines. This dialogue should be
monitored and shaped by independent raters, who are familiar with the SVB and
NVB distinction, who are allowed to stop any NVB conversation. When NVB is
stopped we can continue with SVB. SVB doesn’t prevent content from being
communicated, but because the focus is on the nonverbal, the verbal is embedded
in, emerging from and staying connected with the nonverbal. This connection makes
the what we say easier to be understood. This connection played a role in our
phylogenic as well as our ontogenic development.
Language is only a recent event in
our evolutionary history and played no role in selection. Our nonverbal biology,
our autonomic nervous system, responds to what we see and hear. Social
interaction only becomes possible when we are feeling safe, but shuts down immediately
with any aversive stimulation. When we feel threatened, we don’t talk, we can’t
talk, we don’t want to talk. The fact that we are forcing each other to talk,
even when we are experiencing negative emotions, leads to many complicated problems, which
can be prevented if we communicate only when
positive emotions are stimulated. We haven’t been able to do this because we aren’t familiar with the NVB-SVB distinction. I look forward to talking with you and I
challenge you to verify with me if there is any validity to SVB and NVB.
Kind greetings,
Maximus Peperkamp, M.S. Verbal Behaviorist
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